Contact
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Find us
7F #727 & B405, Hangang Misa IS Biz Tower, 510 Misa-daero, Hanam-si, Gyeonggi-do, Korea
Contact
TEL 070-4671-1510 · FAX 0303-3440-1500
EMAIL hello@1510.co.kr
Weekdays 09:00–18:00 · Customer service weekdays 10:00–16:00
Shipping cutoff weekdays 14:00
Product service (repair) intake guide
Shipping address: SYUBEA CO., LTD. · 7F #727, 510 Misa-daero, Hanam-si, Gyeonggi-do (Hangang Misa IS Biz) · 070-4671-1510
How to send and repair time
- When sending a product, please include a note with your name, phone number, and address.
- Please send it prepaid from a nearby convenience store or post office.
- Repair usually takes 2–4 days after arrival and may be delayed depending on circumstances.
- Please include all components for an accurate diagnosis and a shorter turnaround.
- We will notify you by text after the basic inspection and simple repair.
Courier cost guide
- A courier fee of KRW 3,500 applies when sending the product and is billed together with the repair cost.
- The sender number for our text messages is 02-6011-5566~7. (It is not spam.)
Initial defect policy
- Initial defects for drones/RC cars and other moving toys are recognized only for malfunctions at zero flights/runs.
- If an initial defect is recognized, SYUBEA covers the round-trip shipping cost.
If you need additional items after service, you can reply to the notification text to have them shipped together.